Travel Assistance
School & Post 16 Travel Assistance - Please apply before the 30 June 2025
Telford & Wrekin Council looks to parents and carers to make arrangements for their (child)ren and young people to travel safely to their allocated school and/or post 16 provider, where possible.
If you are unable to transport your child or young person and you meet eligibility criteria listed on the council’s website, the council can provide travel assistance.
If you are applying for your travel assistance from September 2025, all applications must be received by the council by 30 June 2025. Applications received after this date cannot guarantee that travel training or travel assistance will be in place for the start of the new term.
Download the Travel Assistance Application Timeline here
Download the Travel Assistance Application Process Flowchart here
Travel assistance eligibility criteria for children and young people with SEND
The following eligibility criteria is applied:
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where the child cannot reasonably be expected to walk to school (accompanied by a parent/carer as necessary and considering the age of the child, as well as whether one would normally expect a child of that age to be accompanied) because of mobility problems or because of associated health and safety issues related to their Special Educational Needs (SEN) or Disability, we will review and assess each child on an individual basis. Usual travel requirements (E.g. the statutory walking distances) may not be considered when assessing the travel needs of children eligible due to SEN and/ or disability
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the pupil must be attending the nearest qualifying school or a setting named on his or her Education, Health and Care Plan (EHCP), following formal consultation by the SEN team, rather than a setting named due to parental preference
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where a pre-school child with an EHCP has been placed at a nursery, special school or other specialist provision by the Council, travel assistance may be provided in the same way as for children of statutory school age but a charge will be made. The charge will follow the same charging approach set out in the Post 16 Policy’s non statutory charge
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when applying for travel assistance, parents and carers of children with SEN and mobility issues, are asked to complete a comprehensive online questionnaire which collects information to help officers make an informed decision about the application. This questionnaire asks for detailed information about the child’s health, abilities with regards travel and interventions should the child not be happy at any stage during their travel. Please complete this form with as much detail as possible.
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The policy for travel assistance for post 16 education and training is different from that for students of compulsory school age. View the Travel Assistance Policies.
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Please be aware that in line with the Post 16 travel assistance policy you will be requested to pay a contribution of £600 per annum. If on a low income this charge can be reduced to £400 per annum.
How to apply
You can submit your application now on the council's website and transport platform.
In order to submit an application, you will be required to login to your account or if you haven’t used the system before create a new account online. If you already have an email address registered with the council, please use this email when creating an account, this will help the council to link your existing travel assistance arrangements with your new account.
Once you have created an account and submitted your application, you will receive regular notifications on your application progress, you can log on at any point to see the progress. If you need support in creating a new account, please call 01952 384545 (Monday to Friday, 7.15am-5pm)