SEND

Telford & Wrekin Local Offer

SEND - Local offer


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Preparing for Adulthood Health

On this page you will find information and guidance about accessing health services for young people with SEND. For information on health specialist and universal health services please visit our Health page.

Emotional Health and Wellbeing

BeeU (CAMHS)

BeeU provides emotional wellbeing and mental health services for children and young people (ages 0 to 25) in Shropshire, Telford and Wrekin.

The service provides:

  • Emotional wellbeing and mental health services for children and young people (0-25)
  • Neurodevelopmental assessments for children – autism for 5-18 year olds, and Attention Deficit Hyperactivity Disorder (ADHD) for 6-18 year olds
  • Community Eating Disorder Services for 0-18 year olds

To find out more information visit BeeU

Childline

Childline is a free, private, and confidential service where young people can talk about anything. Calls are free and confidential. Calls are not recorded, and its number won't show up on any phone bills.

Call 0800 1111 (24 hours a day, every day).

To find out more information visit Childline

Freephone 24/7 urgent NHS Mental Health Helpline

This is for help and advice for anyone experiencing a mental health crisis or you are experiencing something that makes you feel unsafe, distressed, or worried about your mental health.

0808 196 4501

Kooth

Kooth is an online emotional wellbeing community for children and young people aged 11 to 25 where they can access free, safe, and anonymous support.

Kooth provides an anonymous 24-hour online service offering peer support, self-help and have trained counsellors to talk to. Anyone aged 11-25, living in Shropshire and Telford & Wrekin, can register to access this service and you don’t need to be referred or have an appointment Whilst the website is available 24 hours, there will be someone to talk to online at the following times:

• 12:00 to 22:00 (Monday to Friday)

• 18:00 to 22:00 (Saturday, Sunday and Bank Holidays)

To find out more information visit Kooth or Kooth: Services for Young People

Mental Health Helpline

Children and young people seeking mental health support can call MPFT’s Freephone helpline available 24/7. You will be able to speak to specially trained mental health staff and discuss your mental health care needs.

Call 0808 196 4501

Mind Telford

Support for people who are experiencing mental health problems or emotional distress.

Listening Support Line 

If you are in emotional distress, struggling to cope, or need somebody to talk to there is always somebody to take your call during our open hours to offer one to one listening support. The support line is open Monday to Friday 10:00am-5:00pm.

07434 869248

Calm Cafés

Our Calm Cafes offer people 18 years old and over living in Telford & Wrekin who require support with their emotional and mental health a space to meet like-minded people, and gain support from trained staff. The Calm Cafés are delivered by Telford Mind and Telford & Wrekin Council. We provide support and safety to anyone in need by offering coping mechanisms and management techniques to help reduce the risk of crisis. As well as offering support, professionals can also refer and direct you to further services if required.

To find out more information about Calm Cafés visit Calm Cafe - Telford Mind

To find out more information visit Telford Mind or email [email protected]

Samaritans

If you’ve lots on your mind, we’ll help you find your own way through it. We won’t judge you or tell you what to do. Contact us free – day or night, 365 days a year.

116 123

To find out more information visit Telford Samaritans

YoungMinds

YoungMinds is a mental health charity for children and young people. Whether you want to understand more about how you're feeling and find ways to feel better, or you want to support someone who's struggling, Young Minds can help.

To find out more information visit YoungMinds

Patient Passport

A Hospital Passport can be used to prevent patients and carers having to explain about their health multiple times with different services.

It is a document with important information about a person’s individual needs and preferences, particularly for those with learning disabilities, autism, or other conditions. It helps hospital staff understand how to best support them and what reasonable adjustments are needed.

Download a copy of a Patient Passport Template to complete here

Reasonable Adjustments

Reasonable adjustments are changes that organisations and people providing services must make if someone’s physical or mental disability puts them at a disadvantage compared with others who aren’t disabled. 

Reasonable adjustments can sometimes be very small changes such as a longer appointment time or providing information in an accessible format such as easy read. They may mean adaptions to buildings such as fitting a ramp, lift or tactile signage or changes to policy or procedure.

Making reasonable adjustments can have a positive impact on the wider community and benefit other people. It is good practice and adds value to the service for everyone.

Going to the Doctors/Dentist

Doctors

General practitioners (GPs) are skilled professionals who treat all common medical conditions and refer patients to hospitals and other medical services for urgent and specialist treatment.

To find a GP Practice in Telford and Wrekin visit GP Practices in Shropshire, Telford and Wrekin

Dentist

Dentists are skilled professionals who care for your teeth and mouth. Regular dental visits can help you maintain good oral health, which can positively impact your overall well-being.

Dentists have many responsibilities, with one of the most important being the promotion of good dental hygiene. This helps prevent complications in the mouth and other parts of the body. Dentists also diagnose and treat issues related to the gums, teeth, and mouth.

Dentists can make reasonable adjustments for people with SEND such as allowing extra time for appointments, reviewing the types of equipment and/or facilities needed and providing information that is appropriate for their needs.

To find out more information visit Community Dental Service

To find a dentist in Telford and Wrekin visit Live Well Telford

Learning Disability Annual Health Check

Annual health checks are for adults and young people aged 14 or over with a learning disability.

An annual health check gives people time to talk about anything that is worrying them and means they can get used to going to visit the doctor.

Healthy Lifestyle

Eating the right food

Eating healthy is crucial for overall well-being and a long life. A balanced diet provides essential nutrients like vitamins, minerals, proteins, fats, and carbohydrates, helping our bodies function properly.

For information on healthy foods visit The Eatwell Guide - NHS
For information on healthy recipes visit Recipes - Healthier Families - NHS

Change4Life

This is a government scheme that can help you to stay fit, well and healthy. You can find out information on how to check the sugar content in your food, how to read food labels, find recipes and new food ideas. There are also lots of ideas on how to stay healthy.

To find out more information visit Change4Life

Healthy Lifestyle Team

The Healthy Lifestyle Service provides a FREE personal service to motivate, encourage and support local people to make changes to improve their health and wellbeing.

To find out more information visit Healthy Lifestyles Service

NHS Live Well

Advice, tips and tools to help you make the best choices about your health and wellbeing.

To find out more information visit Live Well

Personal Care

Maintaining good personal hygiene prevents the spread of infections and illnesses, which is vital for overall health. It can prevent skin issues, dental problems, and other health concerns that can arise from poor hygiene practices.

To find out more information visit Health for Teens

Neurodiversity

Often the term neurodiversity is used in the context of Autism and ADHD and refers to the natural differences in the way our brains work.

Someone who is neurodivergent behaves, thinks and learns differently to those who are neurotypical.

Useful Links