SEND - Local offer

To make sure families and partners feel valued and included we will do the following:

• Create and embed meaningful coproduction, including honest consultation, involvement, effective participation, openness, honesty, fairness, respect and ownership.
• Recognise the strengths of families, professionals and systems to ensure positive outcomes.
• Use valuable, real-life experience of families to shape services and acknowledge the importance of their voice.
• Ensure families are treated as equal partners throughout their journey.
• Encourage all partners to contribute to developments and give time to do so.
• Recognise everyone as an individual, making reasonable adjustments as required.

To ensure open communication we will do the following: 

• Making sure that all communication will be provided in a clear and accessible format, with the correct adjustments for families. This may include videos so that written communication isn’t a barrier.
• Invite feedback and enable two-way communication to support co-production of service changes, developments and improvements.
• Communicate positively through both your words and body language.
• Clearly communicate the vision for each opportunity, ensuring that key information is highlighted to help everyone understand the principles and boundaries.
• Communicate, with openness and honesty about provisions and services.

To make sure families and partners feel welcomed and cared we will:

• Ensure that everyone is an equal partner at every stage.
• Ensure everyone has an equal opportunity to participate in meetings, events and opportunities for feedback
• Ensure that parent carers and families are actively and meaningfully engaged.
• Invest the time needed for working together.
• Ensure that feedback is heard and demonstrate the impact using the ‘You Said, We Did’ approach.
• Check for bias and prejudice in our setting.

To make sure we work in partnership with parent carers and families we will: 

• Work together to agree solutions and next steps.
• Agree on what each partner will contribute.
• Be open to different views and perspectives.
• Ensure that all contributions are heard and valued equally.

Schools committed to the SEND Working Together Charter will:

• Ensure families and partners feel valued and included by embedding meaningful coproduction through honest consultation, active involvement, and effective participation.
• Ensure open communication with families by providing clear, accessible information, encouraging two-way feedback, and communicating positively, openly, and honestly about services and opportunities.
• Make families and partners feel welcomed and cared for by treating everyone as equal partners, actively engaging parent carers, valuing feedback, and creating inclusive, bias-free spaces for collaboration.
• Will work in genuine partnership with parent carers and families by co-creating solutions, valuing every contribution equally, and embracing diverse perspectives.

Downloads

• SEND Working Together Charter Self Evaluation
• SEND Working Together Charter (PDF)
• SEND working together charter poster
• SEND working together charter display screen

For more information please contact us by email: [email protected]