Listening to Young People with SEND in Telford

You are here: Home | Home | Listening to Young People with SEND in Telford

Each year, Telford and Wrekin share a summary of the feedback we receive from young people, parent carers, and others. We use a “You Said, We Did” approach, meaning we listen to your views on the Local Offer and show you what actions we’ve taken in response.

To help develop the Young Person Zone, we visited a variety of SEND youth groups across Telford and Wrekin. Here, you’ll find some of the things young people told us and what we’ve done about them.

Easy Read guide

You Said, We Did

You Said	We Did
"The SEND Local Offer for Young People looks like it is for children"	We've updated the design and language to make it more age-appropriate for young people.
"The mix of text, pictures and videos is good, though I prefer text"	We’ve ensured that all key information is presented clearly in text, while still offering visuals and videos for those who prefer them.
"The coloured boxes look neurodiverse friendly and inclusive"	The image boxes have been replaced with coloured boxes to maintain an inclusive and accessible design, consistent across the whole website.
"Can we have more information on mental health"	The Health for Young People page has been updated and now includes information about emotional health support, including local services, helplines and tips for wellbeing.
"There needs to be more support on applying for higher education and student loans'	We’ve added a Going to University in the Young Person Zone, signposting useful links such as DSA, student finance, and contacts for further support.
"I didn't know that I could get a bus pass to get to College"	A new information page on Benefits, Allowances and Supports includes links to travel assistance, including bus passes, rail cards, and blue badges.
Young people requested health and fitness sessions, particularly focused on nutrition and gym activities.	From 1 April 2026, a variety of activities 'Activity for All' will be available for local residents aged 18 and over who have a learning disability. Funded by Sport England’s Movement Fund Programme, these sessions include a range of physical activities such as instructor‑led gym workouts, footgolf, yoga, bowling, gymnastics, and more.